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make work make sense shares some of the domain of Michael Jackson and Graham Twaddle’s Business process implementation: Building workflow systems (ACM Press/Addison-Wesley, 1997), the content of which is more specific to Sungard’s Amarta environments. make work make sense derives in part from hands-on experience with Amarta and similar implementations, but gets closer to the heart of integrated process architecture, and exposes more of its business-transformational potential.
Howard Smith and Peter Fingar’s Business process management: the third wave (Meghan-Kiffer Press, 2003) offers a different solution approach to a similar problem space. make work make sense is however more practically-oriented, and derives from hands-on experience rather than technological theory. It is both more down to earth and more grounded in business architecture and the logistics of planned business change.
© Chris Lawrence 2004, 2006, 2007, 2008.